Contact us
A real person answers, fast.
The operations team reads every message and replies here and by email — usually within a few hours, always within 24.
Coins for failed generations come back automatically. If they didn't, tell us and we refund by hand right away.
Payments run on Stripe (we never store card details). Double charges or delayed coins are fixed the same day.
Send a message
Read directly by the operations team. Replies appear on this page (when logged in) and by email.
Frequently asked
I paid but my balance didn't change
Coins land a few seconds after checkout. Refresh the page; if nothing changes, send us a message with "Billing" selected and we credit them the same day after matching the Stripe record.
A generation failed. Do I get the coins back?
Yes. Failed or filtered generations are refunded in full automatically and show as a refund in your wallet history.
How explicit can it get?
Adult content with adult characters — nudity, sex — is allowed. Images render at the explicitness you ask for. The video model's own filter is stricter and very explicit requests may fail (auto-refunded).
Video generation is slow
Images take about a minute, videos 3–5 minutes. You can close the page; results are saved to your library. Let us know if nothing happens after 10 minutes.
Do coins expire?
No. Purchased coins never expire.
Can others see what I make?
Everything is private by default. Only works you explicitly publish appear in the feed.
I want to delete my account
You can delete it instantly from Settings. Accounts with purchases: send us a message and we handle it.